Kierra Lucinda
Operational Business Manager
Phone 405-812-0120
Email admin@klassybykieltdco.com
LinkedIn • Facebook • Instagram
Skills & Expertise.
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Team Optimization
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Creating Daily Success Plans
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Creating Systems and Processes
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Creating Longterm Solutions
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Work-Life Balance Auditing
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Project/Event Management
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Team Appreciation
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Building Relationships
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Confidentiality
Key Achievements.
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Helped keep 6 businesses open and successful during Covid-19 by creating remote workflows, processes and systems
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Saved company $50,000 on software by building out a customized , easier to use project management tool for less than $1000.00 yearly
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Successfully planned a fun and engaging company events via Zoom for teams of 50+ people during Covid-19
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Continuing to find ways to give back to the community by remaining passionate about civic leadership and community service
About Me.
KLassy by Kie Ltd. Co. was created in 2018 by Kierra Lucinda aka Kie to help entrepreneurs accomplish their various business goals. As Kie has continued to grow and expand over the years, so has her business. After graduating from Spelman College in 2017 with her bachelor’s degree in psychology with a pre-law focus, she started out serving as a personal shopper and has since used her various work experience to transition from working within corporate america to supporting entrepreneurs through her own company. Her overall vision is to be a real life “Olivia Pope” serving as the behind the scene resource to solve complex problems, create solution-based systems that allows businesses to work smarter and not harder. Kierra Lucinda was named after her grandmother, Katherine Lucinda and the name of her company KLassy by Kie Ltd. Co. seeks to pay homage to the KLassy women who raised her to understand it’s okay to have beauty, brains, and shoot for the stars.
Education.
2013-2017
Bachelor's Degree in Psychology from Spelman College
Experience.
2018-2024
KLassy by Kie Ltd. Co.
Operational Business Manager
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Supporting and managing various administrative tasks for C-level executives
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Supporting and managing teams during large projects and events
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Creating healthy team bonding experiences
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Distributing necessary logistical event information to proper parties (event overviews, status updates, action items)
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Facilitation of weekly staff meetings and events
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Business/personal calendar and travel management
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Communication liaison via phone calls, e-mails, letters, and in-office visits for executive
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Arranging travel, transportation, and accommodation for various stakeholders
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Researching and training on a variety of business management practices
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Recruiting, interviewing, and on-boarding for various positions within organization
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Creating documentation regarding SOPs and business systems
2017-2019
Francis Tuttle Technology Center
Executive Admin. Assistant
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Provided administrative support to C-level execuitves
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Completed onboarding procedures for new team hires, interns, and temp workers
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Gathered and analyzed survey data for district wide professional development trainings
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Provided punctual professional front-facing support to team and others within organization via phone and in-person
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Created confidential and technical documentation
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Answered all communication (phone calls, e-mails, written correspondence) for director and assistant director
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Coordinated budget review and documentation
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Conducted daily, weekly and monthly payroll and leave procedures
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Served on various committees (Diversity and Inclusion, Non-Instructional Staff Development and Streamlining Software)
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Supported monthly board meetings by setting and sending agendas, preparing the meeting space, and distributing documents
2014-2017
The Dixon Firm, PC
Executive/Legal Assistant
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Served as first point of contact to potential clients by taking detailed intake notes
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Tracked and followed-up on client documentation (med. records, police reports, insurance claims, etc.)
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Prepared legal documents, affidavits, and various correspondence documents
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Conducted legal research on records, court files and other legal documents from law firms or other establishments
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Scheduled appointments, travel, and appearances for all attorneys
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Communicated with relevant parties via letters, phone, email, and direct meetings
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Documentation scanning and filing
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Assisted with interviewing clients, witnesses and other related parties
2013-2017
Joseph and Evelyn Lowery Institute
Tutor and Change Agent
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Provided tutoring support to a local elementary and high school weekly
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Provided organizational and administrative support to the office of Director and staff
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Suggested and created a student e-newsletter to keep all members updated on various weekly updates, policies, and announcements
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Planned and attended mandatory meetings and events
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Participated in business incubator program
2011-2013
AmeriCorps
Tutor
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Provided homework support M-TR to 3rd and 5th grade students in the areas of reading and math
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Led a fun, interactive group session once per week